Volunteer Donate Partners
Program · Banking & KYC Awareness

Banking & KYC Awareness

Workshops and one-on-one help desks that walk participants through opening and managing a bank account, and completing KYC the right way.

What this program covers

Banking & KYC Awareness pairs a group workshop with a one-on-one help desk, so participants don't just hear how banking works — they leave having actually completed the steps, with a volunteer beside them the whole way.

This program runs on a rotating circuit through community centres, so no one chapter carries the full load, and more neighbourhoods get direct access to the help desk each season.

  • Opening and managing a bank account
  • Understanding KYC (Know Your Customer) requirements and paperwork
  • Using Interac e-Transfer and online banking safely
  • Reading account statements and avoiding hidden fees
  • Recognizing and reporting banking fraud
Program Details

At a Glance

Format: Workshop + one-on-one help desk
Locations: Rotating community circuits
Who it's for: Anyone opening their first account, or new to Canadian banking
Banking & KYC Awareness session
A session in progress